When can you come to my home?
We see patients in their homes from 10 am to 8 pm, Monday through Friday and on Saturdays, from 2 pm to 6 pm. We will, however, make every effort to accommodate your schedule if you need to have us come at other times. Call (386) 957-2497 for an appointment. If we do not answer your call, please leave a message and we will call you back as soon as possible. Surgeries and other procedures to be performed by Dr. Raevsky are scheduled at Halifax Veterinary Center for Mondays and Fridays.
Which services do you offer?
We offer all of the services you would expect from a regular clinic including new puppy and kitten visits, annual exams and vaccinations, intestinal parasite screenings, heartworm antigen tests, microchipping, internal medicine diagnostics and treatment, senior preventative bloodwork, behavior consults, pet hospice care, and many other services, including in-home pet euthanasia. In-patient procedures, surgeries and radiographs are scheduled at Halifax Veterinary Center.
Can my pets get all needed vaccinations through you?
Yes. We can provide any vaccination needed, from rabies vaccine to rattlesnake vaccine. Vaccination against infections diseases is a very important aspect of keeping your pet healthy. Over-vaccinating, on the other hand, is not always in the best interest of any animal. Dr Raevsky takes into consideration your pet's lifestyle and risk of contacting infectious diseases before recommending any vaccinations. She will tailor your pet's preventative healthcare needs to you and your pet.
Will you keep track of the vaccines my pets need and send me reminders?
Yes. As required by law, we keep up-to-date and retrievable records on all of our patients and will send you reminders for yearly and semi-yearly exams.
Do you provide boarding and grooming services?
Yes. Through our network of trusted partners we can recommend several very good boarding facilities in the area. We will be happy to recommend a trusted kennel. Halifax Veterinary Center, our affiliate hospital, has veterinary-supervised boarding and grooming available as well.
Are you more expensive than a regular veterinary hospital?
No. Our fees are very competitive. We charge a single fee for coming to your home and examining the first pet. Additional pet examinations are less. We have higher costs associated with travel, but lower overhead costs, overall. You will have undivided attention and personalized, focused care for your pet.
Can I call you in case of an emergency?
Yes. Call immediately if you have a serious problem on your hands! If we do not return your call within a short amount of time, please seek immediate help from Halifax Veterinary Center during regular business hours or Volusia Animal Emergency Clinic or Emergency Veterinary Center of East Volusia during evening hours. Due to the nature of our business, it may be better for you to proceed to a fully equipped hospital if your animal is in need of intensive care. We will be happy to advise you.
What if my pet needs a surgical procedure?
Surgical procedures are generally performed at the Halifax Veterinary Center where Dr. Raevsky personally operates and oversees all your animals treatment. She is assisted by a fully trusted and competent surgical staff. Transportation to and from Halifax Veterinary Center my be provided by our staff if you have any need for such a service.
Can you microchip my pet?
Yes. We can safely and securely microchip your pet in the comfort of your own home.
What happens if my pet needs an x-ray?
If your pet needs radiographs or other diagnostic tests we can either arrange transportation to Halifax Veterianary Center or you may transport your pet yourself, if you prefer.
Do you offer behavioral counseling?
Yes. Our network of trusted partners includes several experienced dog trainers and feline behavioral specialists to which we can refer to.
How do you keep records and how can I access them?
We keep all our records in a secure
cloud-based server which makes it possible for you to access all of your records through the iPhone and Android application Petsites.
Of course, you can also request a hard copy of your records directly
How far can you travel to see a patient?
We are located in New Smyrna Beach and treat patients within the surrounding area, including Edgewater, New Smyrna Beach beachside, Bethune Beach, Port Orange, Sugar Mill, Venetian Bay and the Spruce Creek fly-in. We can make special arrangements for travel beyond this area.
Which professional organizations are you associated with?
Dr. Raevsky is a member of the American Animal Hospital Association (AAHA), the American Veterinary Medical Association (AVMA), the International Veterinary Academy of Pain Management (IVAPM), the International Association of Animal Hospice and Palliative Care (IAAHPC), and the Veterinary Emergency and Critical Care Society (VECCS).
Which languages do you offer consultations in?
French, Spanish, German and Russian speakers can be assisted by Andrei, Dr Raevsky's husband, a professional linguist.
My pet has allergies/fleas problems - can you help?
Yes. We can recommend several effective courses of treatment for these all too common conditions.
What kind of testing (heartworm, Feline Leukemia virus, etc.) do you offer?
All of the above and more. We can perform full biochemical, microbiological, hemotalogical and clinical pathological diagnostics.
What forms of payment do you accept?
Visa, Master Card, check and cash payments to be made at the end of our visit to your home.
Do you offer advice regarding pet adoptions?
Yes. Our network of trusted partners includes several competent and dedicated adoption specialists who work with us and to whom we would gladly refer you.
What kind of hospice services do you offer for pets?
We strongly believe that our pets deserve the same support, love, attention and care during the last days of their lives as our other family members. For this reason we offer a full-range of palliative care including, of course, pain management, but also massage, acupuncture, and nutritional counseling. We also offer end-of-life counseling.